Do I need a lighter for the E-Cigarette?

No, ROK is an electronic device. Do not try to light any E-Cigarette as it contains a lithium battery, which could explode if ignited.
 

How do I turn on the Electronic Cigarette?

You simply inhale on the device and it switches on. When you are done, put it back in your pocket or carrying case and it shuts off automatically. Remember there is no flame to extinguish!
 

How long will the battery last before needing to recharge?

The battery will last for approximately one day with normal use. However with the ROK Original Personal Kit you get 2 batteries, so you can always have one charging while using the other.
 

What does it mean when the indicator light flashes?

The flashing light at the top of the device indicates that the battery is low and needs to be recharged, or that the security system has activated.
 

Can I use the ROK Premium Electronic Cigarette anywhere?

The ROK E-Cigarette can be used legally almost anywhere and everywhere, even where traditional smoking is prohibited. The E-Cigarette is not lit and smoke is not produced. The smoke that you see is strictly a vapour or mist. Because the cigarette is not ignited and hence is not actually smoked, smoking an E-cigarette should not be prohibited under most laws that ban smoking in certain areas for public health purposes. If you are on private property please respect the individual outlet’s policy. ROK Electronic Cigarettes are not suitable for use on commercial airlines.
 

Are ROK Premium Electronic Cigarettes safe?

Our E-Cigarettes contain only water, Propylene Glycol, nicotine, and a scent that imitates tobacco or included flavour. ROK E-Cigarettes hold SGS, CE & ROHS certifications. Please see the product manual for additional safety information.
 

Can I get nicotine poisoning if I continue to smoke the ROK Premium Electronic Cigarette?

Our E-Cigarette has a built in electronic security system which stops automatically if too many inhalations occur within a short space of time or you take an inhalation over 8 seconds long.
 

Can anyone use the ROK Premium Electronic Cigarette?

No, the E-Cigarette is intended for use only by adult smokers only and it is not intended to be used by pregnant women, women who are breastfeeding, smokers who have inherent medical conditions such as (but not limited to) diabetes, heart conditions or depression and those who are sensitive to nicotine. If you are in any doubt or are using prescribed medications please consult your GP before using this or any similar product.
 

Why do people use ROK Premium Electronic Cigarettes?

Smokers smoke because they enjoy the physical and emotional feelings they get when smoking traditional cigarettes. The ROK Premium E-Cigarette will provide you with a similar experience but without the tar, 4 000 other chemicals and second-hand smoke that is related to traditional smoking. The main reasons people use a tobacco-free smoking option include the freedom to smoke almost anywhere and everywhere, no first- or second-hand smoke or odour, convenience, and the fact that this could be cheaper than traditional cigarettes in the long run.
 

What is an Electronic Cigarette Cartomiser?

The ROK replacement cartomisers are single sealed units containing a micro atomiser and the cartridge itself. This is where the E-liquid nicotine and flavouring is held that is used to create the water vapour (simulated smoke). The liquid is available in various nicotine strengths and flavours.

Cartomisers provide far more vapour than traditional cartridges (the equivalent of 16 to 20 tobacco cigarettes, depending on your smoking style) whilst avoiding any leakage or battery damage.
 

How To Buy Electronic Cigarettes and Accessories

Where can I buy the ROK Premium Electronic Cigarette?

ROK Original Kit and ROK products are available through our online store. You must be of legal smoking age (at least 18) to purchase the E-Cigarette.
 

Is there a warranty with the purchase?

ROK USB chargers and three pin wall adaptors are warranted for a period of 12 months.

The Personal Charging Case (PCC) is warranted for a period of 6 months and may be repaired or replaced at our discretion up to a maximum of 1 time.

E Cigarette Battery Stems which are more likely to be dropped are classed as consumable items and as such are warranted for a period of 60 days from the purchase date. Thereafter items may be purchased online.

Replacement Tips are consumable items and not under warranty.Yes, the ROK Premium Electronic Cigarette comes with a 6-month warranty on the cigarette batteries.

Please note that ROK Star e liquid can be used with ROK Star hardware only & should not be used to refill ROK Original e cigarette tips (cartomisers). Damage to ROK Original e cigarette batteries caused by attempted use of e liquid will not be covered as this is not the intended use. 
 

Is the ROK Premium Electronic Cigarette cheaper than traditional cigarettes?

After an initial investment in the ROK Original Starter Kit, most smokers will start to notice significant savings of around 76 percent depending upon their customary usage. A single ROK genuine cartomiser is equivalent to approximately 16 to 20 traditional cigarettes.
 

Electronic Cigarette Vapour

What is the smoke that is released from the ROK Premium Electronic Cigarette?

The smoke that is released from the ROK Premium Electronic Cigarette is simply a vapour that evaporates into the air within seconds and leaves no residue in the air. It will not harm anyone around you, unlike the second-hand smoke of traditional cigarettes.
 

Does the ROK Premium Electronic Cigarette have a smell?

No, the smoke has very little odour; however you may have a light essence from the flavours of the nicotine cartomisers.
 

Does the ROK Premium Electronic Cigarette have a taste?

The taste of ROK cartomisers resembles the taste of traditional tobacco, but users tend to find it smoother and cleaner as it lacks many other components of tobacco-based cigarettes. Our flavoured cartomisers are designed to resemble the taste of the flavourings included.

 

Next > Return to homepage  |  Shop electronic cigarette kits